Industries Insurance Brokerage Services Employee Self-Service Long Term Care Insurance Employee Assistance Programs Benefits Administration Services Dependent Eligibility Verification (DEV) Short Term Medical New Individual Health Insurance
Combined with our powerful, intuitive BenefitsTalk and Instant Access Service Center, the health and welfare benefits administration services we provide include a powerful database where all participant data is matched and managed. Also, WestLake's flexible assistance enables our clients to choose the best fit for cosourcing - maintaining the functions that are best kept in-house and outsourcing those that make the most sense. Key services include:

• Participant data management and benefit plan coordination for active employees, retirees, and other plan participants,
• Eligibility determination and individual benefit calculations for all plan types,
• Streamlined connectivity for data exchange with your HRIS, payroll, trustees, and benefit vendors,
• Premium billing and reconciliation for HMO and carrier payments,
• Flexible spending account, COBRA, and HIPAA administration,
• Direct billing, collection, and communication for inactive employees and retirees,
• Human resource policy coordination and information delivery, and
• Personalized communication and plan materials development.

WestLake Financial Group, Inc. empowers Human Resources, plan participants, and organizations by providing only the assistance you need, when you need it. And, we take care of the appropriate compliance, technology, and organizational change issues that can be so time-consuming and a major drain on your internal resources.

The transition to the "new HR department" is easier than you think, and the savings and efficiencies are numerous:

• Enhanced service to HR and plan participants.
• Fully developed Web-based technology and automated workflows, click here for a demo.
• Elimination of paper transactions, data entry, and error corrections.
• Swift policy, claims, and enrollment responses.
• Reduction in daily phone calls and interoffice mail.
• Compliance oversight by benefits experts.
• Electronic data interchange protocols that comply with the new HIPAA regulations.
• Faster eligibility communication to carriers for participant coverage
• Integration of new participant groups and plan design changes

Our cost-benefit analysis tool can show you more. Let us show you how WestLake redefines traditional HR.