WestLake takes the trepidation out of COBRA/FSA and TPA administration. While many “full-service” providers claim to manage all areas of your former employee pool, failure to adhere to the compliance regulations can expose you to varying levels of risk. We avoid risks with compliance guidelines.Our service provides: COBRA
- Adhere to and administer periodic changes to Regulations (ie ARRA)
- Generate new hire and other appropriate COBRA notifications
- Generate and process HIPAA certificates
- Process COBRA enrollments and elections
- Communicate premiums and track payments
- Provide insurance conversion assistance to COBRA participants
- Terminate coverage according to specified guidelines
- Monitor events that cause COBRA ineligibility
- Communicate eligibility to carriers
- Full service billing and bank reconciliation
- Resolve issues on behalf of COBRA participants
- Customized participant website with on-line reporting access for HR
- Dedicated, virtually recorded, Benefit Call Center for COBRA participants and HR
Our Service Provides: FSA Adminstration
- Free Debit Cards
- Free Direct Deposit of claim Payments
- Three claim payment option
- Multiple Funding Options
- Dynamic real-time balance lookup
- Dedicated FSA Employee Portal
- Quarterly and Year End Balance Reporting to Participants
- Multi-year Rate Guarantee
- “At Risk” Contract Available
- Customized participant website with on-line reporting access for HR
Our Service Provides: TPA Administration
- Guaranteed turnaround on claims payments
- Dedicated on-line participant and HR Service Center
- Dedicated Web Portal
- Paperless claims payment options
- Multiple Funding Options
- “At Risk” Contract Available
- Courteous and professional personnel
- Mandatory Claims Audits
- Fully Compliant
- Online Access to Claims Payments and History
- OnLine Enrollment through “BenefitsTalk” included
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