WestLake takes the trepidation out of COBRA administration. While many “full-service” providers claim to manage all areas of your former employee pool, failure to adhere to the compliance regulations can expose you to varying levels of risk.  We avoid risks with compliance guidelines.Our service provides:

  • Adhere to and administer periodic changes to Regulations (ie ARRA)
  • Generate new hire and other appropriate COBRA notifications
  • Generate and process HIPAA certificates
  • Process COBRA enrollments and elections
  • Communicate premiums and track payments
  • Provide insurance conversion assistance to COBRA participants
  • Terminate coverage according to specified guidelines
  • Monitor events that cause COBRA ineligibility
  • Communicate eligibility to carriers
  • Full service billing and bank reconciliation
  • Resolve issues on behalf of COBRA participants
  • Offer a customized website with on-line reporting access for HR
  • Provide a Benefit Call Center for COBRA participants and HR