Testimonials

Client Satisfaction

One of our primary goals is client satisfaction. Hear what our clients have to say about the services we offer and how WestLake Financial Group, Inc. has helped them to enhance their benefits program and reach their strategic goals and objectives:

“All of us were vastly impressed with the WestLake System. As a quasi-expert at outsourced Human Resource systems, I’ve got to tell you that it’s the best I’ve seen. Your work on the issues of spousal health coverage and predictive modeling is both extraordinary and totally unique. Clearly, the availability of the system will propel an almost unlimited number of employer worksite sales.”

Peter S. Tillson
Vice President Worksite Marketing.

“Our benefits enrollment was smooth and WestLake was behind us all the way. WestLake values my business!”

Michael Garcia
Director of Employee Benefits and Compensation.

“Ryan did such a good job today and he deserves a raise! Keep up the great work!!”

Bernadette Sapsara,
West Penn employee.

“Hello, my name is Susan Reedy and I am a fairly new (6 months) employee here. I decided near the end of the open enrollment deadline to explore my insurance options, considering changing from the coverage my husband’s employer offers. I called once for information and received Geoff as the rep. He was very informative and patient with all my questions. When I decided to enroll, I enrolled by phone and again received Geoff as my rep. By that time it was the last day and I was enrolling, still with some questions. Geoff was knowledgeable, cheerful, patient and efficient and I was able to get enrolled with what I needed with much less stress. I am grateful for such good customer service and was impressed with Geoff’s manner and proficiency. Thank you.”

“Tom, in the Call Center at WestLake has been absolutely great. He looked for all options available to resolve my issue. My situation is a matter of life or death and Tom went above and beyond to ensure I got my medication.”

Mr G. Salinas,
a Midwest Hospital

Please contact us for a list of our client references. We will be sure to have you speak to the appropriate clients concerning your specific needs. Our references are our strongest assets.